Customer Comments sent in by Letters, Thank You Cards & Surveys

Jason Khoury, President Pacific Scene Homes
A L M has been a subcontractor of ours for many years and what has always remained consistent was the high level of customer service, attention to detail and quality of work performed. We have worked with A L M on almost every single family product type from entry level subdivision housing up to very high end custom homes and the experience and level of satisfaction with A L M remains the same.

Jim Broutozs, President of Wildwood Development Corporation
I am a general contractor in San Diego. I have been in business since 1980. In the early years of my business, I had ordered windows and doors with Annette Legaspi when she had previously worked for other companies. I have found her company to be very professional with their turnaround in quoting orders for me, with their ordering and timely delivery of doors and windows, with their installation process, and with any follow up service needed. I plan to continue using A L M Windows and Doors for any future needs and would happily refer them to anyone asking me for such a referral.

Jason Torbett, Shea Homes
The one thing that stands out the most in my mind about this company is their ongoing commitment to quality and customer service. After getting a couple of quotes I thought I would see if A L M did retrofits of their Anlin Window that I love so much in the homes my company builds. Although the windows cost a little more than some of the other quotes I got, I am glad I went with A L M and their Anlin Windows. The installation of 7 windows and 2 sliding glass doors was quick and required no damage to my stucco or drywall. Now with the windows installed the temperature in my house is so much easier to control and the reduction in sound transmission when the windows are closed is incredible.

Helen & Richard Nielsen-Eckfield – Homeowners
We wish to thank you for the outstanding service, and through installation of our three replacement windows, one new garden window, and two patio sliding glass doors in our condominium unit in Altamira 2. As a former city Manager, and as the former president of our condominium HOA, I (Richard) found your products excellent, your measurement and bidding process through, and the installation skills and work ethic of your installation personnel, exemplary. We have recommended you to three other home owners.

Shirley L. Harshman- Homeowner
As a newcomer to San Diego, I had no background for hiring local contractors. I chose you from among three estimates, having used the Better Business Bureau directory as my guide. Your references checked out, your price was competitive and your windows were of superior quality. The moment your crew set foot on our property, the fun began. It was obvious that both men love their work, enjoy having fun, and take great pride in the work they do.

Greg Wickstrand - Homeowner- GMAC Mortgage
I am writing you to thank you for the previous services that you provided for my wife Nicole and I. I sincerely appreciate all that you have done for us and I greatly respect the professionalism you used while completing the work.

Concheta-Homeowner
It is a pleasure doing business with you, your crew, and ALM Window and Doors. I appreciate your attention to detail and quality workmanship. The windows look beautiful.

Rebeca Mekus-Homeowner
Thank you and your staff for your conscientious work installing my mother’s windows.
Have a wonderful Fourth of July!

Cristina Medina – Homeowner
This was a truly painless experience. A L M provided excellent service and has a proven track record per my internet research on the company. I will refer all friends, family & neighbors to
A L M. Ross was great to work with. When I replaced the remaining windows in home I will surly use A L M. Thank you for everything.

Paul Miller - Homeowner
Nice Work! We would recommend your company without any hesitation.
Very reasonably priced in comparison to other companies.
We had 8 estimates and yours was the Best and Best Quality.

Karen Ray – Homeowner
New Windows are a big upgrade to our home. We felt comfortable with all of our dealings with A L M Windows & Door Inc. All companies should follow A L M’s Example.

Derek & Sommer Cunningham – Homeowners
We are very satisfied and will definitely recommend A L M to anyone who asks.
Thank you for your professionalism and respect for our home.

Lloyd Sherk – Homeowner
Camille made the appointment with me & showed up right on time. She showed me samples, how they worked and what was best for me.
I have given your phone number and name to everyone,
it has been like a parade going past my house.
I would use you again & again.

Jay & Kim Price - Homeowners
I was talking with the Lead, telling him that this has taken us all-these-many-years to finish all the windows in the house.
What, we had the first set put in back when we had the Solar system installed, right.

Anyhow, it certainly does feel good.  I was sitting down at the table and started looking around, and noticed I was smiling.
Big, warm, enveloping smile... then I noticed that where *ever* I looked around the house ALL OF THE WINDOWS WERE DONE!
They were all finished, all clean, all quiet on the home front; no more loud cars, no more lawnmowers... just quiet.

And so beautiful...

Thank you, and do tell everyone at ALM that we truly do appreciate:

• The product; Anlin windows are just the best, period.  (The Tru-Frame Garden Window we have been discussing since the very first, it looks just like it belongs there.)
• The service; always polite, always professional, always considerate, always looking out for our welfare.
• And it doesn't matter what I have called about, or what the concern has been, everyone I've spoken with has upheld the high regard for your reputation.

And it speaks volumes. 

David & Katherine Ambler – Homeowner

Enclosed is my payment for the balance for the 8 Anlin windows units installed yesterday.
Have only had them for a day now, but they sure do make a big difference!
We are extremely pleased with the quality of the product and the professional installation by Ignacio & Hector. These guys are good!

We’re already looking forward to the next phase when you’ll be installing a new entry door.

Comments on the Survey
We’re more than pleased with our new Vinyl Windows! The installers were professional & did an exceptional job… overall, just a “TOP NOTCH” job by all involved – You should be Proud!!!